Refund Policy

Before writing begins (no sections generated yet): full refund, no questions asked.

Once writing has begun, the letter is custom digital content made for your exact chart and cannot be returned — this is disclosed before payment, and a full personalized table of contents is shown before you buy.

If something goes wrong on our side — sections missing, generation failed, wrong chart — we regenerate it or refund you in full. Always.

Refund requests: operation@pluglab.ai — include your letter link.